being sick is hard enough, when the system doesn't work it's even harder. let's fix those bugs!
In the world of software development, when an app crashes or doesn't work as expected we call that a bug. It turns out, healthcare is full of bugs too. We often think, wish or hope things should happen a certain way. When they don't, it makes being sick or injured even more challenging. Let's capture those bugs so hospitals, doctors, designers, technologists and problem solvers know where to focus improvement efforts.
Tell me a bit more...
The idea is pretty simple. Let's collect stories and examples of where things didn't quite work according to plan. It could be that you expected one thing and something else happened. For example, you tried to get your medical records from one doctor to another only to find out they were never transferred. Or, it could be something you want to happen based on experience with other industries. For instance, you know you can reserve a table at a restaurant online, why can't you book a doctor's appointment online too?
The bugtracker form is pretty simple. It shouldn't take more than 5 minutes to complete. You'll give a headline, what you expected, the steps you took to produce the bug, and what actually happened.
Want to stay in the loop?
The bugtracker doesn't collect any personal or contact info. But that doesn't mean we're out of touch. If you want to learn more about insights or the direction of this project, sign up below to keep in touch.